md44's Privacy Policy

1What Information We Collect

When you register, log in, or use any service on the md44 platform, we collect certain necessary information. This information comes from two main sources: what you provide directly, and what is automatically collected from your usage experience.

1.1 Information You Provide

• Full name and date of birth (for age verification — only those aged 21 or above may open an account)
• Mobile number and email address
• Details about your preferred payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
• Identity document information (national ID or passport — required for KYC verification)
• Any information you provide when contacting the support team

1.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Which pages were visited on the site and for how long (browsing logs)
• Transaction history — dates, times, and amounts of deposits and withdrawals
• Gaming activity data (which games were played, session duration)
• Information collected through cookies and similar tracking technologies

2Purpose of Using Information

md44 uses collected information only for legitimate and specific purposes. We never sell your information to third parties.

2.1 Service Delivery and Operations

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal requests
• Managing gaming activity and confirming results
• Providing VIP program benefits and calculating cashback
• Delivering bonuses and promotional offers

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Identifying money laundering and fraudulent activity
• Verifying age to prevent access by minors
• Keeping user accounts and balances secure

2.3 Customer Service and Communication

• Providing support via live chat and email
• Sending important account-related notifications
• Sending transaction confirmation messages
• Providing information on responsible gaming

2.4 Site Improvement

• Analyzing and improving the user experience
• Identifying and resolving technical issues
• Planning the addition of new features and games

3Data Storage and Security

md44 gives the highest importance to protecting your information. We store your data using industry-standard security technologies.

3.1 Security Measures

• All data is secured with SSL (Secure Socket Layer) encryption
• Payment information is protected with an additional layer of encryption
• Firewalls and security protocols are used to prevent unauthorized access to servers
• Regular security audits are conducted
• Only authorized personnel can access sensitive information

3.2 Data Retention Period

We retain information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period for legal obligations, fraud prevention, and dispute resolution. Transaction records may be retained for an extended period to meet the requirements of financial regulatory authorities.

4Sharing Information with Third Parties

md44 does not sell your personal information to any third party. However, limited information may be shared in certain specific circumstances:

4.1 Service Providers

We work with trusted third parties for payment processing, technical infrastructure, and customer service. These partners receive only the minimum information necessary to carry out their specific tasks and are bound by confidentiality agreements.

4.2 Legal Requirements

Information may be provided in response to a court order, a lawful request from a law enforcement agency, or as required by applicable law. In such cases, only the legally required information is provided.

4.3 Fraud Prevention

In cases of suspected money laundering or financial fraud, necessary information may be provided to the relevant authorities.

4.4 Business Transfers

If there is any change to md44's business structure (such as a merger or acquisition), user information may be transferred. However, the terms of this policy will remain in effect.

5Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the md44 website. This helps improve your browsing experience and ensure the site functions properly.

5.1 Types of Cookies

• Essential Cookies: These are required for the site to work correctly. They are used for login sessions, security, and basic functionality.
• Functional Cookies: Used to remember your preferences, such as language selection.
• Analytics Cookies: Used to monitor site usage and improve the experience.

5.2 Cookie Controls

You can disable cookies by changing your browser settings. However, this may limit some site functionality and cause login-related issues.

6Your Rights

As an account holder at md44, you have the following rights over your own data:

6.1 Right to Access

You may request a copy of any information we hold about you. Please contact our support team for this.

6.2 Right to Correction

You may request the correction of any inaccurate or outdated information in your account.

6.3 Right to Deletion

In certain circumstances, you may request the deletion of your personal information. However, this may not be fully possible if there are legal obligations or ongoing disputes.

6.4 Right to Object to Processing

You may object to the use of your information for marketing communications or non-essential purposes.

6.5 Right to Data Portability

You have the right to receive a copy of your information in a structured, commonly used, and machine-readable format.

7Protection of Payment Information

All financial transactions at md44 are conducted to the highest security standards. Your payment information passes through encrypted channels during deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.

• Payment processors comply with international security standards
• Full payment card numbers or PINs are not stored on our servers
• Each transaction is identified with a unique reference number
• Additional verification procedures are followed for suspicious transactions

The minimum deposit amount is ৳100 and the minimum withdrawal amount is ৳800. Withdrawals typically take 10–45 minutes.

8Privacy of Minors

md44 is for those aged 21 or above only. We do not knowingly collect information from any minor. If a user is confirmed to be under 21, their account will be closed immediately and all their information will be deleted.

If you believe a minor has opened an account at md44, please notify our support team immediately.

9Links to Third-Party Sites

The md44 platform may occasionally reference third-party services (such as payment gateways). These external services have their own privacy policies, and md44 is not responsible for their data collection practices. You are advised to read their policies before using these services.

10Changes to This Policy

md44 reserves the right to update this privacy policy at any time. If any significant changes are made, a notice will be posted on the platform or sent to your registered email. Continued use of the site after the updated policy is published will be considered acceptance of the changes.

You are advised to review this page regularly to stay informed about the latest privacy policy.

11Consent and Acknowledgment

By opening an account at md44 or using the platform, you confirm that:

• You have read and understood this privacy policy in full
• You agree to the use of your information for the purposes described
• You are aged 21 or above
• You have the legal right to participate in online gaming in Bangladesh or in whichever country you reside

For any questions about this policy, our 24/7 support team is ready to help.